FAQ

• What kind of customization on charger do you support?

  The professional customization on charger include logo, color, charging speed and more on.

• Do you got Qi certification for wireless charging device?

  Yes, we have charging devices that are Qi certified, including Qi2 and Qi2.2 certification.

• What kind of power banks do you make?

  We have various power banks solutions, such as wireless power bank, wired power bank, fast charging power bank, power bank with digital display, power bank with aluminum shell, etc. We also could provide oem odm services based on customer requirements.

• What kind of charging devices do you make?

  We have various charging solutions, such as wireless fast chargers, MagSafe magnetic chargers, chargers with built-in speaker, super fast wired chargers, retractable wired chargers, car phone chargers, etc.

  Also there is wireless or wired power bank with certification for wholesale and retail.

  OEM ODM services on charging devices are available.

• What is your certificate for products?

  Our product got CE, ROHS, FCC and Qi certification

• How do you package my order to prevent damage during shipping?

  We will use enough protective materials for solid package, to protect the product and make it safe while shipping, such as outer corrugated box, inner box(optional), bubble films, pallets, and more protective materials.

• What is your manner for packing?

  1. Standard packing is: color printed box with inner blister tray.

  2. We could also custom package design based on your requirements.

• How do you guarantee my order quality?

  1. With 10~ years of experience in manufacturing consumer electronics, our engineering team keeps super strict eyes on quality performance.
  2. Using advanced equipment and state-of-art technology to make sure the product is cutting-edge technology.
  3. Very strict quality control system (IQC, IPQC, OQC) to ensure the highest performance-cost rate of products from raw materials to finished products. Especially during the strict OQC, each product will be tested to guarantee 100% good quality.
  4. Before shipment, related testing reports will be sent to you.

• Can you print my logo on products and package?

  Yes, logo can be printed via silk printing, laser engraving and more on.

• What is the cost molding?

  Moldings of charger, power bank, mobile stand or earbuds, are welcome based on customer requirements. You just need to share your drawings with us, then we evaluate the molding fee based on product design.

  Once bulk order is confirmed, the moulding cost will refund. And we will in advance sign NDA files with you to protect your molding design.

• What kind of customization do you support?

  We can customize the logo, package,  color, dimesion and more on based on customer requirements. As we have professional engineering team, we are able to complete this well and make you satified. Just contact us @email or WhatsApp to discuss about details.

• What is your payment terms?

  T/T. 30% as deposit and 70% before shipment.
  Before shipment, we will show you videos and photos of products and packages.

• Free sample is available for testing?

  Yes, after confirming price and PI details is okay for production, we will offer one free sample for checking quality before production, express fee taken by customers.

• How long does it take to ship out my bulk order?

  Normally 5~18 business days after deposite, depending on required quantity and in stock or not.

• How long does it take to ship out sample?

  Normally 3-5 days.

• What is your delivery terms?

  We support EXW, FOB, CFR, CIF etc, which could be flexible based on customer needs.

• What is your MOQ?

  MOQ of standard product is one box (normally ~100pcs).

  MOQ of custom logo is normally 500pcs.

• What products do you produce?

  We produce wireless charger, wired chargers, power banks, earbuds, mobile holders and more consumer electronics that is affordable and high quality. OEM ODM services is welcome.